mcdonald

Universal And Unique Principles

I watched an Olivier Roland’s video  and I learned good stuff. I noticed that there is an approach to selling a service or product, especially used by coaches, which is based on the principle that « everyone is different ». Say like that, it’s hard not to agree with this principle because everyone is unique and everyone […]

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Upsell

I watched an Olivier Roland’s video  and there is good stuff. Olivier Roland was in the Heathrow’s airport to take a plane. It was in the morning then he took his breakfast in the airport. Look this scene : Olivier : Hi, I would like a green tea Cashier :Ok, do you want a large cup ? Olivier : No,

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