Understand This Human Behavior To Boost Sales

human behavior

What’s up ? This is THE stephane ANDRE !!! I watched an Olivier Roland’s video  and I learned some good stuff.

There is human bias that needs to get around to get your company up to the next level. What’s interesting with marketing is that it exposes human behavior. Marketing allows us to understand good and bad human behavior

Lazy

This one of the most common human misbehavior. Take the example of a registration page for online training. There are 200 prospects interested in this training who gave you their emails to know the start date.

You divide the prospects into 2 groups, group A and B. For group A (100 prospects), you ask them to write their first names and emails and click on the OK button in the form to register. For group B (100 prospects), their first names and emails are already pre-filled in the form, just check the information and click on the OK button. In group B, there will be about 10% more registration compared to group A.

Which means that in group A, there are about 10% of prospects who don’t have enough energy or motivaton to write their first names and emails in the form.

Honest

honesty

This is one of the most common good human behaviors. Take the example of a guarantee of 30 days without conditions satisfied or refunded. Technically, there are plenty of people who could benefit from this guarantee by saying : « I’ll use this product for 29 days and I’ll ask for a refund ». Of course, there are people who do that, but it’s always surprising to see that it’s a small minority. It’s something nice to see.

Psychology

Unfortunately, there are limits in honesty and it’s necessary to understand some human bias to have a good company. Otherwise your company is in jeopardy.

In a detective tv show, there is a perone who is looking for the best detective for his problem. The hero of this tv show is a detective.

The person sees the hero and says : « I did some research and you’re the best in your field ».

The tell him : « You did some research, but what exactly did you do ? ».

The person answers : « It’s simple, I went to see all your competitors, I asked them who was the best detective and they all said it was them. Then I asked them who was the best second detective after them and they said it was you, that’s why I realized you were the best ».

Did you see the human bias in this example ? When you ask a pro who is the best, he’ll answer you : « Me ! ». The pro does this because he wants to sell, he has his personal pride and maybe he really believes he’s the number 1 compared to others.

Which shows that it’s difficult to have the most objective answer possible with this question. By understanding this human bias, you can use a question that gets around that. This question is : « Okay, it’s obvious you’re the best but who’s second best after you ? ». In the majority of cases, the answer is objective.

Price

price

Let’s take another example. An entrepreneur conducts a survey with his prospects to determine the selling price of a product. The question is : « What is the price you would pay to buy this product ? ». If you ask your prospects how they want to help them, they’ll be honest but when you talk about the selling price, it become complicated. When you ask the question about the selling price, they will always tell you a lower price compared to the price they could pay.

There are 2 reasons :

  1. When a person ansers this question, she thinks : « If I tell him I’m willing to pay 100 dollars, he’ll sell it to me at $100. So, I’ll tell him $50 like that it will be cheaper ». It’s a behavior that all human beings do (me and you included).

  2. There are people who don’t know how much they would be willing to pay because they can’t see the product. When they see the product and see what it can improve in their life, they’ll decide whether to buy it or not.

To solve the problem of the 1st reason, ask the question this way : « As you’re one of the people who helped me to create this product, you’ll have a special price, but what do you think the price is that the rest of the world should pay ? ». With this question, the prospect knows that he is going to have a special price so he can give a more objective answer.

To solve the problem of the 2nd reason, there is only one way. It’s showing the product to prospects.

When you do a survey to prospects for the sale price, it’s very important that prospects understand that they’re going to have a special price. Ask the questions : « What price would you pay to buy this product ? » and «  As you’re one of the people who helped me to create this product, you’ll have a special price. But what do you think the price is that the rest of the world should pay ». You will be surprised by the different answers you will have. Test it !

Obviously, it’s not only with this question that you will determine your selling price, it will be just a clue. It’s very useful to understand human psychology otherwise you risk choosing a selling price really too low that should be and earn really less money.

Subscribe to my newsletter and share this article if you think it can help someone you know. Thank you.

-Steph

P.S. If you’re in Miami and you like Caribbean food, go to my cousin’s bistro to eat Haitian food, click here.

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Data Science Underrated Job

data science

I have just enrolled in a Data Science course on Udemy  and I learned good stuff.

I know you’ve heard many times « Look this one, this is the job of the future ! ». The simplest thing I can do is explain why it’s interesting to learn about Data Science. This is extremely useful skills for the future.

The principle is that the more data there is, the more work there is for Data Scientists. Let’s look at the amount of data created in the world in the past, present, and estimate for the future.

130 Exabytes have been created by humans since the beginning of humanity until 2005. Ok, you didn’t understand. Don’t worry, it was the same for me. Let’s go back to the source.

Measuring data

measuring data

The source, it’s 1 byte (1B) and 1 byte is the necessary place for a hard drive to hold a letter. For example, the letter « S » = 1 byte (1B).

You go to the next level and you multiply 1 byte (1B) by 1000 which gives you 1 Kilobyte (1Kb). A book’s page contains between 2000 and 5000 letters so we can say that a half of page of text is about 1 Kilobyte (1Kb).

You go to the next level and you multiply 1 Kilobyte (1Kb) by 1000 which gives you 1 Megabyte (1Mb). A 500 pages book is about 1 Megabyte (1Mb).

You go to the next level and you multiply 1 Megabyte (1Mb) by 1000 which gives you 1 Gigabyte (Gb). A human genome (coded) can be contained in 1 Gigabyte (1Gb).

You go to the next level and you multiply 1 Gigabyte (1Gb) by 1000 which gives you 1 Terabyte (1Tb). If you take an HD camera and take a picture every day, every hour for 80 years. All videos can be contained in 1 Terabyte (1Tb).

You go to the next level and you multiply 1 Terabyte (1Tb) by 1000 which gives you 1 Petabyte (1Pb). If you take all trees of Amazonian forest to make paper and you write text on both sides each paper, all this paper represents between 1 and 2 Petabyte (1-2 Pb).

You go to the next level and you multiply 1 Petabyte (1Pb) per 1000 which gives you 1 Exabyte (1Eb). All existing data on planet Earth is contained in 1 Exabyte (1Eb).

More more more data

more data more problems

I think now you understand better how we measure the amount of data in a hard drive. At first, I told you that 130 Exabytes (130 Eb) created by humans from the beginning of humanity until 2005.

In 2010, this increased to 1200 Exabytes (1200 Eb). In 2015, this increased to 7900 Exabyte (7900 Eb). The forecast for 2020 is that this will increase up to 40 900 Exabyte (40 900 Eb).You see how data creation is growing in the world, it goes very very fast.

With a graphic, it’s easier to visualize all that.

data science forecast graph

The blue line on the graph corresponds to the quatitiy that machines (computers) can sore. You see, there is much more data than what computers can store.

The red line corresponds to what Data Scientists can process as data. You see, there is much more data than Data Scientists can process.

Another important point is that the gap between the machines and the Data Scientists will increase over time.

There are very few Data Scientits in the world and because they’re rare, they’re expensive or their salaries are high.

As companies increasingly seek ou Data Scientists, universities and engineering schools are beginning to offer this type of trainining.

The fact that the number of data increase, the companies demand to have Data Scientist to proccess data also increase. This demand is so enormous that it’s expected that in dozen years, everyone will know the Data Science’s basics as the programming now.

I advise you to do research on Data Science, you’ll see, it can be used in any industry, it’s really interesting.

Share this article if you think it can help someone you know. Thank you.

-Steph

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The Right Time To Offer A Paid Product

paid content

I watched an Oliver Roland’s video  and I learned good stuff.

It’s necessary to think of 2 things :

  • How to find the right time to offer a paid product while usually everything is free

  • How to handle fear and criticism about a paid product while usually everything is free

The right time

the right time

The right time varies depending on the sale mode and type of product. The approach to proposing a product is different when you do a webinar, a product launch  or a sales page.

The easiest way to sell a product is to make a sales page because you don’t need to worry about the minimum subscribers number to have in your mailing list.

What is extremely important to understand is that you need to stop being obsessed by the number of subscribers on your social media (Facebook, Twitter, Instagram, Snapchat, Youtube, etc.) because it has not value. Let’s me explain, what is really important is the subscribers number of your mailing list (newsletters).

A lot of people have success on Youtube but unfortunately they need to stay on Youtube’s platform to keep their success. It’s really difficult to bring Youtube’s subscribers to another platform or another website. It’s even worse on Facebook because people are so used to the social media’s graphical user interface that they really have to give them an interesting reason to go elsewhere.

Survey

survey

Yes, with a survey you can attract all your social media’s subscribers to your own website. I advise you to do a survey when you reached 500 subscribers in one of your social media.

With a survey you can know :

Your audience reactvity

  • Your audience’s reactivity

  • What product wants your audience. This reduces the risk of creating an unsaleable product. The mistake entrepreneurs make is to create the product they want to do. For 1-2 years they work on it and when it’s ready, nobody wants to buy it because it doesn’t solve a problem of the audience.

When you reach 500 subscribers in one of your social media, you can say to your audience : « Hello, my friends, the community develops and it’s thanks to you. I would like to help you in a more efficient way that is why I propose you to answer a small survey where you’ll be able to tell me how I can help you to solve one of your problem ».

People who answer to this survey will show you the real reactivity of your audience. By exemple when you have 1000 subscribers, you have an average of 100-200 people responding to the survey.

The result of this survey will help you to create a product that will interest your audience.

Mailing list

Buid your mailing list (newsletters) is more important than having the maximum number of subscribers on your social media because they’re qualified potential customers. This what is make the difference between your subscribers who consume your content for entertainment and your subscribers who consume your content because it improves their lifestyle.

To build your mailing list (newsletters), offering an interesting free bonus to your audience is an effective way to collect qualified emails from people who are likely to buy your product. If you have no idea to make a bonus, you can make one by intuition and after adjust or change after conducting a survey.

eBook

By exemple if you have a Youtube channel or a Facebook Page about hamsters, by intuition you can imagine that the main problem of people is to ensure that their hamsters are well fed and long live. So you can write an eBook (digital book) like : « 5 tips for having a well-fed hamster and long live.

The concept is to offer something free in exchange for an email from someone of your audience. You really have to give something interesting so that people are : « Wow, it’s cool. I gave my email and I got it all ! ».

Criticism

criticism

I’ll be simple. All people who aren’t happy because you offer a paid product are supporters of slavery. Usually people aren’t aware of it. When you see a critic like : « It’s was great before, you offered a lot of free content and now you want to sell a product, it’s horrible ! ». What do you think ? Me I’m thinking of a person who wants me to work for him/her for free for life. And how do we name it ? A supporter of slavery.

Don’t be afraid ! You continue to give free content to your audience and in the same time your offer paid content. You don’t blackmail with your audience, your propose and people make their decision.

By having paid product that filter out people who recognize that your work deserves salary and people who are unconscious supporters of slavery.

Don’t worry, critics hurt at the beginnings but then it goes better and you gonna laugh at it.

-Steph

P.S. Smartphone apps :

To track my calories, I use MyFitnessPal 

To track my workout program, I use Jefit 

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Social Media Icons For Your Blog

social media

In my blog (WordPress), I had installed a plugin to share my blog posts with social media. This plugin was Share This . Since I installed a plugin to display my lastest pictures from Instagram on my blog, I was wondering how I could do to have icons so that people could share my content and subscribe on my social networks.

After doing a Google search to know the best rated WordPress plugins, I discovered Ultimate Social Media Icons .

I just installed it and it’s really cool. Here is how it’s on my blog :

 

thestephaneandre screenshot

I installed this plugin with the « zip » file and I just discovered that they had added the function to install the plugin automatically in your blog. Well, I’ll show you how I did. If you installed the plugin automatically, go to the configuration phase.

Note : For the plugin works, it’s necessary that CURL is installed and activated on your server and a PHP version of 5.4 or above. If you don’t know, ask to your hosting provider or server admin.

Installation

  • I downloaded the « zip » file (compressed files) from WordPress website.

 

ultimate social media icons screenshot

  • Once I uncompressed the « zip » file, I have the directory « ultimate-social-media-icons »:

 

ultimate social media icons screenshot

I use FileZilla  (it’s free) to transfer files to my server.

  • I copy « ultimate-social-media-icons » in the « wp-content/plugins » directory of my server:

 

filezilla screenshot

  • Once it’s installed on your server, active the plugin in your WordPress plugins (extensions in french) page

 

wordpress plugin screenshot

Configuration

  • Now that you have activated the plugin, you should have the menu « Utimate Social Media Icons » in WordPress:

 

wordpress ultimate social media icons screenshot

  • This is how it’s :

 

ultimate social media icons screenshot

  • Select icons you want to show on your blog

 

ultimate social media icons screenshot

  • When a user click on a icon, what’s happening

 

ultimate social media icons screenshot

  • Select a icons design

 

ultimate social media icons screenshot

  • A little animation with icons

 

ultimate social media icons screenshot

  • Show counts with icons

 

ultimate social media icons screenshot

  • Customize icons order and others options

 

ultimate social media icons screenshot

  • Icons at the end of each post

 

ultimate social media icons screenshot

  • Add a pop-up

 

ultimate social media icons screenshot

  • Add a subscribe form

 

ultimate social media icons screenshot

Test

  • In WordPress, click on the menu « Appearence => Widgets » :

 

wordpress widget screenshot

  • Place the widget on the sidebar to make it appear on your blog

 

wordpress widget screenshot

Click on icons, adjust and let’s go.

-Steph

P.S. Do you want a free training programs platform ? Click here 

Smartphone apps :

To track my calories, I use MyFitnessPal 

To track my training program, I use Jefit 

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